Waya chat (Developer Account: Heyfooteam) aims to promote cultural and linguistic exchange between people around the world through online platforms, including but not limited to downloadable Waya chat applications and websites (hereinafter referred to as the "Services"). The terms of this agreement are signed between any individual who registers to use the Services and the operating company of Waya chat (hereinafter referred to as "Waya chat" or "us").

Delete the data description

In order to protect user privacy and data security, the application provides an account deletion function that allows users to request the complete deletion of their account and all related data in the application at any time. After deleting the account, we will permanently delete the following sensitive information: personal identification information, financial and payment information, authentication information, phone book, address book, device location information, SMS and call related data, health data, health Connect data, other application lists on the device, microphone data, camera data, and other sensitive device or usage data. We promise to strictly comply with relevant laws, regulations, and internal security procedures upon receiving user deletion requests, ensuring the comprehensiveness, timeliness, and irreversibility of data deletion. After deleting the account, it cannot be restored. Please operate with caution.

The steps to delete an account on Waya Chat are as follows:

1. Open the Waya chat app and make sure you have logged in to the account you want to delete.

2. In the bottom bar, find and click on the "Me" option to enter the personal center page.

On the personal center page, click on the "Settings" option, browse and find the "Delete Account" or similar option, click and confirm to delete the account.

3. The system may require you to confirm the deletion of your account and may provide precautions or impact explanations for account cancellation. Please read carefully and confirm that there are no errors before following the prompts to complete the process of deleting the account.

4. Deleting an account is an irreversible operation, and once completed, you will permanently be unable to recover the account and its associated data and information. Please carefully consider before performing this operation.

1. Agree to the terms

By registering and creating a personal profile (hereinafter referred to as "Profile") or browsing the content we provide, you acknowledge that you fully understand and agree to be bound by these Terms and Conditions of Use (hereinafter referred to as "Terms and Conditions"). These terms and conditions, as well as the privacy policy and community guidelines, constitute the entire agreement between you and Waya Chat (hereinafter referred to as the "Agreement"). If you do not agree to be bound by all the terms of this Agreement, please do not use this service.

2. Usage conditions

The services provided by Waya Chat are only available for those over 18 years old. If you are under 18 years old, please do not use this service. By registering to create a personal profile and using the service, you agree and warrant that:

You can sign a binding contract with Waya Chat.

You will comply with this agreement and all applicable laws and regulations.

You will provide accurate, truthful and non misleading information, and update it immediately upon any changes.

According to US law or any other applicable jurisdiction, you are not a person prohibited from using this service, which means you are not a person on the US Treasury Department's Specially Designated Nationals List or facing any other similar prohibition.

You have never been convicted of a felony or a prosecutable offense (or an equally serious offense), a sexual offense, or any crime involving violence.

3. Users

You can use this service and become a Waya chat user (hereinafter referred to as "User") by creating a personal profile for free within the service.

If you would like to learn more about what information we collect that is relevant to you and how we use it, please refer to our privacy policy.

Waya Chat reserves the right to refuse registration and use of our services by anyone who does not meet the registration requirements. User accounts are the exclusive rights of the registrant and cannot be transferred to third parties. You are required to maintain the confidentiality of the username, login name, password, or other login code (login information) used to register for Waya chat. Therefore, you are the sole responsible party for all activities that occur through this login information, including any actions taken or statements made by any third-party media using your account, regardless of whether they are your true intention, unless the claim is solely due to Waya chat's fault or technical malfunction of its services. Any claims arising from the above activities shall be compensated by you to Waya chat.

4. User Rights and Obligations

You need to agree to comply with the terms of the agreement and relevant laws and regulations, and respect the rights of other users in order to use this service. This indicates that you agree to:

Respect the service purpose when using the service. The service purpose is to allow individuals to share, chat and communicate, and not to use the service to sell any other goods or services, or to disseminate any promotional materials or other commercial or corporate attempts.

Respect the intellectual property rights of content disseminated through this service and uploaded by other users. Therefore, without prior written permission from Waya chat, you agree not to copy, modify, disseminate, utilize, or imitate in any form any copyrighted materials, images, trademarks, trade names, service marks, or other intellectual property, content, or patent information available in the service, and not to create any related derivatives.

Establish personal life boundaries and refrain from communicating confidential, sensitive, or financial information through this service.

Insult other users or post any defamatory, insulting, obscene, offensive, violent, political, racist, xenophobic, explicit or pornographic statements or content. You will not post any statements or content that incite violence, contain nudity, or violate personality. In summary, you will not post any statements or content that is contrary to the purpose of this service or applicable laws and regulations;

Using this service to incite or engage in prostitution;

Use this service in any way that may interfere, disrupt, or have a negative impact on this service or the servers or networks connected to this service;

Harm other visitors of this service by installing computer viruses or other malicious software;

Share any content that misleads, harasses, threatens, defames, or tortures others;

Bullying, tracking, and harassing other members;

Attempting to convince other users of your political or religious views. Do not overuse national or religious symbols;

Impersonate others or use other users' accounts. You can only post content related to your true identity;

Share any illegal content or content that may encourage criminal behavior. Prohibit uploading photos containing weapons;

Posting content that infringes on the intellectual property or portrait rights of others, including image rights, privacy rights, copyright, trademark rights, or other intellectual property or contractual rights. This means that you cannot copy someone else's information or photos without their explicit permission;

Publish, display, or disseminate in any form any illegal, unethical, or non compliant hyperlinks to third-party websites included in this service;

Spreading personal information of others in this service without their consent;

In the event of illegal or unauthorized use of this service, Waya Chat may permanently or temporarily suspend all your access to this service or terminate your account. If a criminal offense is committed, Waya Chat may take any feasible legal measures, including, if necessary, transferring the user's personal information to the competent authorities, without prior notice to the user involved. For more information on how we handle your personal data, please refer to our privacy policy.

You agree to indemnify, protect, and hold Waya chat, our subsidiaries, our respective officers, directors, agents, and employees harmless to the maximum extent permitted by applicable law from all complaints, demands, claims, damages, losses, costs, liabilities, and expenses (including attorney fees) arising from your access to or use of this service in any form, the information and other materials you share through this service, or any breach of this agreement in any form.

5. Termination and Suspension

You can terminate your user account use on Waya chat at any time for any reason by contacting the Waya chat team or the "Cancel Account" function. Waya chat can also terminate or suspend your user account use at any time if we suspect that you have violated the terms of the agreement. We will not notify you in advance when terminating or suspending your user account, unless we inform you that the restriction measures have been lifted. Otherwise, after the account is terminated or suspended, you cannot register an account or use this service again. Please note that terminating the use of a user account does not mean that you have any right to claim compensation.

6. Safety

6.1 You can view life and culture around the world and chat with new friends from all over the world through the services provided by Waya chat, so ensuring a safe and friendly service environment is equally important for you and us. Therefore, users should be aware of and accept that the content they provide and the actions or comments they take through this service may be reported by other members, and will be reviewed and managed by Waya chat based on specific evaluation criteria.

If you find any content or behavior that violates this agreement in this service, please click the "Report" button to report it to us in a timely manner. If Waya Chat believes that your complaint is correct, it will promptly delete such illegal content.

6.2 You agree to take reasonable precautions when you interact with other users, especially when deciding to communicate or meet outside of this service. If you post or disclose any confidential or sensitive information to other members, such as personal information (surname, mailing address, email address, phone number, etc.) or financial information (such as credit card or bank account information), all risks are borne by you. At the same time, your interaction with other users will be solely responsible for the consequences, as Waya Chat will not conduct criminal background checks or otherwise investigate the background of its users. Waya Chat makes no representations or warranties regarding user behavior. Therefore, Waya Chat shall not be held responsible for any events of any nature that occur during the user's online interaction, whether through this service, leaving this service, or meeting.

7. Notification and Service Information

By using this service, you agree to Waya Chat providing you with important notification information regarding your account or services related to this service. These notifications will be shared with you through this service, application notifications, or in web banner notifications, or through other means related to your account, such as email or phone. The contact information you provide must be accurate, otherwise you may not be able to receive these notifications. You acknowledge and agree that we shall not be liable for any consequences arising from your failure to maintain the accuracy of contact information or other information, including but not limited to your inability to receive important information and notifications.

8. Disclaimer

8.1 Waya Chat provides this service based on the principles of "truthfulness" and "availability". To the maximum extent permitted by applicable law, Waya Chat makes no express, implied, statutory or other warranties of any kind with respect to the Service or any content thereof, including but not limited to any implied warranties of quality satisfaction, merchantability, fitness for a particular purpose or non infringement, and its licensors do not represent or warrant that (A) the Service will be uninterrupted, secure or error free; (B) Any defects or errors in this service will be corrected; (C) Any content or information you obtain through this service will be accurate.

Specially targeted but not limited to:

Although Waya chat tries its best to ensure that the service is operational and error free, in general, due to the attributes of Internet services, especially the attributes of software, it is unable to provide continuous and error free operations. Waya Chat is not responsible for any loss of functionality, inability to access, or poor service conditions caused by device unsuitability, internal device malfunction, network overload, force majeure, or any other reasons.

The operation of the service may be temporarily interrupted due to maintenance, updates, or technological improvements, updates to content or content presentation methods. If possible, Waya Chat will notify you prior to any maintenance operations or updates that may have a significant impact on the service.

Knowing and acknowledging that Waya Chat uses translation tools to provide translation services, we cannot guarantee the quality, accuracy, and reliability of such translations.

8.2 Waya Chat is not responsible for any content posted, sent, or received by you, other users, or third parties through this service. Any materials downloaded or obtained through this service are at your own discretion and risk. Waya Chat is not responsible for the accuracy or inaccuracy of information and content provided by other members or members themselves, as well as the consequences of using such information and content. Similarly, Waya Chat is not responsible for any content disseminated by members that may infringe on the rights of one or more other members.

9. Scope of Responsibility

To the maximum extent permitted by applicable law, Waya chat and its affiliates, employees, licensors, or service providers shall not be liable for any indirect, punitive, incidental, special, or punitive damages, including but not limited to direct or indirect loss of profits, or any loss of data, use, goodwill, or other intangible damages, arising from: (I) your access to or inability to access or use this service; (II) The behavior or content of other users or third parties when using this service, through the use of this service, or after the use of this service; (III) Unauthorized access, use, or alteration of your content, even if Waya Chat has been informed of the possibility of such damage. In any case, the total amount of all claims related to the services made by Waya Chat against you shall not exceed the total amount of services paid by you to Waya Chat during the period in which you have an account (if any). Certain jurisdictions do not allow the exclusion or limitation of certain damages, therefore, some or all of the exclusions and limitations in this section may not apply to you.

10. Third party services

Waya chat is only responsible for this service and does not exercise any control over hyperlinks accessible on the service that may redirect to third-party websites and external resources (third-party websites or mobile applications, social networks, etc.). If you choose to engage with third parties in our service, the terms of such third parties will bind your relationship with them, and Waya chat is not responsible or liable for the terms or actions of such third parties.

11. Intellectual Property

11.1 Content disseminated in this service

This agreement does not grant members any express or implied rights to the content disseminated in this service. All trademarks, logos, graphics, software, photos, animations, videos, and texts appearing in this service are the exclusive knowledge of Waya chat and its potential licensors

At Waya Chat, protecting your privacy is our top priority. When designing and building services and products that you are familiar with and love, we always prioritize your privacy and security so that you can fully trust these services and products.

We will not compromise on protecting your privacy. We consider your privacy and security when designing all our products and services. Our team of experts comes from various fields, including legal, security, engineering, product design, and others, to ensure that all decisions are made while respecting your privacy.

We strive to maintain transparency with you regarding the processing of your data. We use concise language to describe our privacy policy and related documents, without using overly complex language, and provide sufficient information. We sincerely hope that you will read our policy and understand our privacy protection policy.

We will strive to ensure the security of your information. We have a team dedicated to protecting the security of your data, and we will continuously update security measures and increase security investments to enhance the security of your information.

We appreciate your trust and provide us with your information, and we will strive to maintain your trust at all times. Firstly, we will ensure that you understand what kind of information we collect, why we collect information, how we use the collected information, and what choices you can make regarding this information. This policy describes our privacy measures in plain language and avoids using legal and technical terms as much as possible. For sensitive personal information, we will use bold font for special reminders, which you can pay special attention to while reading.

1. Scope of application of this privacy policy

This privacy policy applies to websites, applications, events, and other services operated by the Waya chat brand. For simplicity, we refer to all of these items as "services" in this privacy policy. In order to make it clearer, we have added links to this privacy policy in all applicable services. Some services may require exclusive privacy policies, and if a service has its own privacy policy, it will apply to the relevant service items.

2. The information we collect

Undoubtedly, without certain information about you, such as basic detailed personal information, we cannot help you establish a meaningful connection. We will also collect information generated by you when using our services (such as access logs), and collect information from third parties when you access our services through a third-party platform account. If you need to know more information, we will provide a detailed introduction below.

The information you provided to us

When using our services, you have chosen to provide us with certain information, including:

When you create an account, at least provide us with your login information and some basic details necessary for us to provide services, such as your phone number, gender, and date of birth. The phone number you provide will serve as your user credentials for logging in and using Waya Chat in the future.

When filling out personal information, you can share other information with us, such as personal introduction text and photos. To add certain content, such as photos, you may need to allow us access to your camera or album. Some of the information you choose to provide to us may be considered "special" or "sensitive" information in certain jurisdictions, such as your race or ethnicity, sexual orientation, and religious beliefs. Choosing to provide this information means that you agree to our processing of this information.

When you are using voice or video chat, we will need to request relevant permissions from you, including sensitive permissions such as microphone and camera. These permissions will only be invoked or used within the scope of your consent after your explicit consent. You can view and manage these permissions in your phone settings.

When you subscribe to paid services or consume directly through us (rather than through platforms such as iOS or Android), you will provide us or our payment service provider with certain information, such as your debit or credit card number or other financial information.

When you participate in surveys, focus groups, or market research, you will provide us with feedback on our products and services, answer our questions, and offer evaluations.

When you choose to participate in our promotions, events, or competitions, we collect information that you use to register or participate.

If you contact our help team, we will collect the information you provide to us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure high-quality service.

If you request us to communicate with others or process other people's information (for example, if you request us to send a text message or email to one of your friends on your behalf), we will collect information from the other people you provide to us in order to fulfill your request.

As part of our service operations, we also handle your text, voice, and video chat content with other users, as well as the content you post.

The information we received from others

In addition to the information you provide directly to us, we also receive information about you from others, including:

Other users

Other users may provide information about you when using our services. For example, when other users contact us regarding matters related to you, we may collect information about you from them.

Social media

You can create and log in to a Waya chat account using social media accounts.

Other partners

We may receive information about you from our partners, such as when creating a Waya chat account through their website (in which case they will pass on registration information to us) or when advertising Waya chat on their website and platform (in which case they may pass on detailed information about marketing campaign results to us).

The information collected when you use our services

When you use our services, we collect information about which features you have used, how you have used these features, and the devices used to access our services. The following text provides more detailed information:

Use information

We will collect information related to the activities you engage in through our services, such as your use of our services (including login date and time, features used, search or search criteria, clicks and pages presented to you, visited URLs, and ads clicked), as well as the way you interact with other users (such as the users you contact and interact with, the time and date of communication, and the number of messages you send and receive).

Equipment information

We will collect information about the devices you use to access our services, including:

Hardware and software information, such as IP address, device ID and type, device specific settings and application settings and features, application crashes, installed application lists, advertising IDs (such as Google's AAID and Apple's IDFA, which are randomly generated numbers that can be reset through your device's settings), browser type, version and language, operating system, time zone, identifiers related to cookies or other technologies that can determine your specific device or browser (such as IMEI/UDID and MAC address);

Information about your wireless and mobile network connections, such as your service provider and signal strength;

Information about device sensors, such as accelerometers, gyroscopes, and compasses.

Other information collected with your consent

If you allow, based on the services and devices you use (including GPS, Bluetooth, or Wi Fi connections), we will collect information about your precise geographic location (longitude and latitude) through various means in order to provide you with the functionality that requires the use of geographic location information. If you explicitly agree to us doing so, we may collect information about your geographic location in the background even when you are not using the service. If you refuse us to collect information about your geographic location, we will not collect this information.

In order to facilitate your sharing of copied content, we need to access your clipboard and read the links and content contained therein to ensure the implementation of sharing and other functions. When you choose to actively copy and paste relevant text in scenarios such as text chatting or commenting, we will call your clipboard, but we will not store any other information about your clipboard.

Similarly, if you agree, we may collect information about your photos and videos, such as when you wish to post photos through the service.

3. Cookies and other similar data collection technologies

We will use and may allow others to use cookies and similar technologies (such as web beacons, pixels) to identify you or your device. We will use these technologies to verify your identity, remember your preferences and settings, analyze website traffic and trends, conduct marketing campaigns and evaluate the effectiveness of marketing campaigns, facilitate your use of social features, and you can better control the use of these technologies through browser settings and other tools.

Some web browsers, including Safari, Internet Explorer, Firefox, and Chrome, have a "Do Not Track" (DNT) feature that informs websites that users do not want their online activities to be tracked. If a website responding to a DNT signal receives a DNT signal, the browser can prevent the website from collecting certain information about the browser user. Not all browsers offer DNT functionality, and DNT signals are currently not standardized. Therefore, many businesses, including Waya chat, do not respond to DNT signals.

4. How we use information

Our main purpose of using your information is to provide and improve our services. In addition, we will also use your information to protect your security. Please read the following text for a more detailed explanation and examples of the various reasons why we use your information.

Manage your account and provide you with services

Create and manage your account

To provide you with customer support and respond to your requests

Complete your transaction

Communicate with you about our services, including order management and billing

Manage your account and provide you with services

Analyze your and other users' personal information and usage behavior, and recommend meaningful contacts based on this

Display user profile to other users

Ensure a consistent experience when using different devices

Connect various devices you use so that you can enjoy a consistent service experience on all devices. We achieve this by connecting device and browser data when you log in to your account on different devices, or by using some or all of your IP address, browser version, or similar data about your device to identify and connect different devices.

Improve our services and develop new ones

Manage focus groups and investigations

Research and analyze user behavior to improve our services and content (for example, we may decide to change the appearance and style, or even significantly modify specific features based on user behavior)

Develop new features and services (for example, we may decide to create new interest based features based on user requests).

Prevent, detect, and combat fraud or other illegal or unauthorized activities

Dealing with ongoing or suspected violations both inside and outside the platform

Conduct data analysis to better understand and design strategies for these activities

Retain data related to fraudulent activities to prevent fraud from happening again

Ensure compliance with legal requirements

Comply with legal requirements

Assist in law enforcement

Execute or exercise our rights, such as those contained in our terms

When processing your information in the above manner, we rely on the following legal basis:

To provide you with our services: In most cases, the reason we process your information is to fulfill the contract between you and us. For example, when you establish meaningful connections using our services, we use your information to maintain your account and personal profile, and make your information visible to other users.

Legitimate interests: We may use your information for legitimate interests. For example, we analyze user behavior when using our services to continuously improve our services and products, and we process information for management, fraud detection, and other legal purposes.

Consent: We may occasionally request your consent to our use of your information for specific reasons. You can contact us at any time through the address provided at the end of this privacy policy to revoke your consent.

5. How do we share information

Since our goal is to help you establish meaningful connections, the most important thing is naturally to share user information with other users based on your privacy settings. We also share some user information with service providers and partners who assist us in operating our services, other companies, and (in some cases) legitimate institutions. Please read the following text to learn more about how we share your information with others.

Share with other users

When you voluntarily disclose information (including your public personal profile) in the service, we will share the information with other users and, if there is a sharing function on Waya Chat, with the individuals or applications you choose to share the information with. Please share information carefully and ensure that the content you share is acceptable for public viewing, as once you share information, neither you nor we can control how others handle your information.

Share with our service providers and partners

We may also share information with partners who promote and assist us in promoting our services. For example, we may share your limited information with advertising partners in hash and non-human readable formats.

Before hiring any service provider or collaborating with any partner, we will undergo a rigorous review process, and all of our service providers and partners must agree to strict confidentiality obligations.

Share with other companies

We may share information with other companies for legitimate business purposes, such as company audits, analysis and synthesis reports, and compliance with applicable laws. We may also share user information with other companies to remove users who violate our terms of service or have been reported for criminal activity or misconduct. In some cases, we may remove users from all platforms.

Used for company transactions

If we undergo a merger, sale, acquisition, spin off, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control in whole or in part, we may transfer your information.

Share information when required by law

We may disclose your information when reasonably necessary in the following circumstances: (i) to comply with legal procedures, such as court orders, subpoenas or search warrants, government/law enforcement investigations, or other legal requirements; (ii) Assist in preventing or detecting criminal behavior (subject to applicable laws in each case); (iii) Protect the safety of anyone.

Sharing information to enforce legal rights

We will also share information in the following situations: (i) Disclosure of information will reduce our liability in actual or potential litigation; (ii) To protect our legitimate rights and the legitimate rights of our users, business partners, or other relevant parties; (iii) Execute our agreement with you; And (iv) investigate, prevent illegal activities, suspected fraud or other unlawful acts, or take other actions against them.

Obtain your consent or at your request

We may request your consent to share your information with third parties. In this case, we will clearly explain why we want to share this information.

In any of the above situations, we may use and share non personal information (referring to information that cannot determine your identity through itself, such as device information, general demographic information, general behavioral data, and geographic location in a de identified format) as well as personal information in hash and non-human readable formats. We may also share such information with other companies and third parties (especially advertisers) who are our service providers, in order to create and advertise targeted ads on our services and third-party websites or applications, and analyze and report on the ads you browse. We may combine this information with other non personal information or personal information in hashed, non-human readable formats that we collect from other sources.

6. Cross border data transmission

The information mentioned in Part 5 sometimes involves cross-border data transmission, such as to the United States and other jurisdictions. For example, when providing services to customers located within China, their personal information may be transferred to countries/regions outside of China. When allowing the transfer of data from China to other countries/regions, we adopt standard contract terms approved by China or take other appropriate protective measures. Standard contract terms are agreements between companies that transfer personal data, setting obligations for them to protect the privacy and security of your data.

7. Your rights

We hope you can have control over your information, so we provide the following features for you:

Access/update function in the service

You can directly access, modify or delete the information and account settings you provide to us and related to your account in the service. If you have any questions about these tools and settings, please contact us.

Device permissions

The mobile platform has a permission system for specific types of device data and notifications, such as contacts, location services, and push notifications. You can change the settings on the device, agree or refuse to collect corresponding information, or display corresponding notifications. Of course, if you do so, you may not be able to enjoy all the functions of certain services.

View your information

Applicable privacy laws may grant you the right to view the personal information we store about you (which may be referred to as access rights, transfer rights, or other names for these terms depending on the jurisdiction). You can contact us to apply and request us to provide a copy of your personal information.

Update your information

If you believe that the information we have about you is inaccurate, or if we no longer have the authority to use your information and wish to request correction, deletion, or opposition to our processing of that information, please contact us.

Cancel account

You can directly use the corresponding functions in the service (such as "Settings" - "Account Security" - "Cancel Account" in the app) or contact us directly to cancel your account. We will delete your information after receiving your cancellation request. If you have any questions about account usage, please contact us.

To protect you and all of our users, we may require you to provide proof of identity in order to respond to the above request.

Please note that we may refuse requests for certain reasons, including requests that are illegal, may infringe on trade secrets or intellectual property rights, or the privacy of other users. If you wish to receive information related to other users, such as any information sent by them through our services, the user must contact our privacy officer and give us written consent before we can provide this information.

In addition, we may not be able to fulfill certain requests that oppose the processing of personal information, especially if these requests would result in us being unable to continue providing our services to you, such as if we do not have your date of birth information, we cannot provide our services to you.

uninstall

You can uninstall an application through the standard uninstallation process on your device, stopping all its information collection activities. If you uninstall the application from your mobile device, the unique identifier associated with your device will continue to be saved. If you reinstall the application on the same mobile device, we can re associate this identifier with your previous transactions and activities.

Accountability

In some countries/regions (including the European Union), if you have doubts about how we handle your personal information, you have the right to file a complaint with the corresponding data protection agency. The data protection agency you can file a complaint with is most likely the one in your place of residence, your workplace, or our location.

8. How do we protect your information

We strive to protect your personal information from unauthorized access or alteration, leakage or destruction. Like all technology companies, although we take measures to protect your information, we cannot guarantee, and you cannot expect your personal information to always be secure.

We will regularly monitor our systems to identify potential vulnerabilities and attacks, and regularly review our information collection, storage, and processing practices to update our physical, technical, and organizational security measures. If we suspect or discover any behavior that undermines security, we may suspend your right to use all or part of the service without notice. If you believe that your account or information is no longer secure, please notify us immediately.

9. How long do we keep your information

We will only retain your personal information for legitimate business purposes (see Section 4) and for the time permitted by applicable laws. In order to protect the security of our users both on and off the service, we will implement a 6-month security retention window after account deletion. During this period, even though the account will no longer be displayed on the service, account information will still be retained.

In practice, we will delete your information or anonymize it after your account is deleted (after the security retention window period) or after your account remains inactive for a long time, except in the following situations:

According to applicable laws, we must retain information (for example, to comply with legal data retention obligations, certain 'traffic data' should be retained for one year);

To demonstrate our compliance with applicable laws, we must retain information (such as customer service records and support data, as well as records of your agreement to our terms, privacy policies, and other similar consent that will be retained for five years);

There are pending issues, claims, or disputes that require us to retain relevant information until they are resolved

To protect our legitimate business interests, such as preventing fraud and enhancing user security and protection, it is necessary to retain information, for example, information may need to be retained to prevent users who are prohibited from using the service due to unsafe behavior or security incidents from creating new accounts.

Please note that although our system design allows for the data deletion process to be executed according to the above guidelines, due to technical limitations, we cannot guarantee that all data will be deleted within a specific time frame.

10. Contact Us

If you have any questions, complaints, or suggestions regarding this privacy policy or personal information protection, you can contact us through the following methods:

11. Changes to Privacy Policy

Because we are constantly seeking new and innovative ways to help you establish meaningful connections, this policy may change in the future, and we will notify you before any significant changes take effect so that you have time to review the changes.